Please read carefully and contact Anna with any queries

​

You must take out travel insurance for all travel arrangements with Creative Living Retreats.

​

Creative Living Retreats aims to be as flexible and generous as possible in the event of your cancellation but it is your responsibility to take out travel insurance at the time of booking your retreat or, once insurance is possible, at the time of booking your retreat.

​

If we are forced to cancel your retreat due to circumstances beyond our control, you will be offered :

• the possibility to join another retreat

• or to join the same retreat at a later date

• or to be refunded in full

 

Please check with your travel insurer when you take your travel insurance+cancellation insurance what possibilities exist for recuperating your costs in the case of necessity.  

 

Your booking with Anna Kwiecinska is subject to the following Terms and Conditions and when you book it is assumed that you are familiar with them and the descriptions of the retreats. 

   

Step 1 Make Your Booking

Your booking is accepted from the date when you are sent (by email) a booking confirmation and invoice from Anna.

​

Step 2: Paying  your deposit

Until the deposit is received your place is not confirmed.

Your place is confirmed on your chosen retreat by payment of the required deposit.

Payment is to be made in cash to an account in $ or Euro - whichever the currency of the retreat is charged in.

Should you wish to pay by other means - Paypal or credit card, all fees incurred will be charged to the participant.

​

Step 3: Paying  your balance

Payment of the balance of the retreat cost is due not less than days 120 days before the start dates.

If the deposit or the balance of the tour price is not paid, as specified, we reserve the right to cancel your booking.

Payment is to be made in cash to an account in $ or Euro - whichever the currency of the retreat is charged in.

Should you wish to pay by other means - Paypal or credit card, all fees incurred will be charged to the participant.

​

If You Cancel 

If you cancel your booking, cancellation fees will apply.

If you cancel a retreat:

• More than 180 days prior to the start date, your full deposit less an administration cost of $/Euro 300 will be refunded

• Cancellations between 179 and 120 days prior to the start date of your we will retain the full deposit will be retained.

• Cancellations between 119 and 90 days prior to the start date of your we will retain the full deposit and 50% of the retreat balance and 50% of the retreat balance will be returned.

• Cancellations less than 89 days prior to the retreats, no refund will be made.

Note: a written confirmation of the cancellation from you is required to effect the cancellation. The electronic date of receipt by email will be the date from which the cancellation is calculated.

You are strongly advised to take out cancellation insurance when you book

​

Refund of Your Funds

If we refund funds to you they will be refunded to the bank account from which you paid initially, and transfer costs will be borne by you. Funds will not be returned to a credit cards or Paypal.

​​​​

We are not liable for refunds for unused services:

• if you leave a retreat for any reason after it has commenced

• if you do not join the retreat

• if you do not participate in any part of the programed events 

 

Circumstances when we may cancel a retreat

 

We reserve the right to cancel a retreat at any time prior to departure if:

​

• External events of force majeure, terrorism, natural disaster, political instability or other events are deemed to make it not viable to operate the planned retreat.

• There are insufficient bookings (which is less than 8 participants) (this has never happened in 13 years of retreats, and in reality we  will make a retreat happen with less participants if we possibly can)

• Due to unforeseen circumstances which prevent Anna Kwiecinska or the teachers involved from conducting the retreat.

• We reserve the right to find a replacement for Anna in circumstance where she is unable to attend the retreat.

• We reserve the right to offer the retreat with a different teacher in the event that the advertised teacher is unable to join the retreat. You are not obliged to accept this, in which case 'Refund' applies.

 

What happens if we cancel your retreat?

​

If we cancel a retreat your full payment is refundable

 

Changing your booking

​

You cannot transfer your deposit to another retreat unless you are offered an alternative by us.

If you wish to transfer your booking to a third party you must notify us in writing two weeks before the start date.

​

Your retreat includes all accommodation, transport from the airport, tours on the retreat, entrances, meals as defined in the description, tuition and materials as listed on the itinerary webpage

​

Your retreat does not include: International or internal flight, visa and passport fees, travel insurance, personal expenses

 

Travel Insurance

Travel insurance is mandatory. Please take it out at the time of booking or as soon as possible thereafter in this period when many insurers are not issuing new policies.

It must provide cover against: personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover.

You are strongly advised to take out cover for cancellation for unforeseen circumstances prior and during the retreat, curtailment, personal liability and loss of luggage and personal effects.

​

It is a condition of joining the retreat that you provide a copy of the certificate of currency, or your travel insurance policy number and the insurance company’s 24 hour emergency contact number on or before joining the retreat.

If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you in case of emergency.

​​​​

Acceptance of Risk

In joining this retreat, you acknowledge that your decision to travel is made in light of consideration of all information available at the time of booking by checking the Australian Government’s DFAT Smart Traveller site, or that of your own government, and you accept that you are aware of the personal risks attendant upon such travel.

​

Before booking, you must advise Anna Kwiecinska if you have any health issues

• that will impact your movement before booking

• which may prevent a risk to others in the group

• which may elevate chances of a serious medical event

​

You must sign the Certificate of Release and Disclaimer as a condition of attending the retreat or tour

​

Great! Thank you for familiarising yourself with the Terms and Conditions.

 

So if you're ready to book your retreat or make an enquiry about a retreat I'll be in touch with very soon!

​

​

​

​

​